Internet, mail, and mixed-mode surveys : the tailored design method.

Dillman, Don A., 1941-
Hoboken, N.J. : Wiley & Sons, c2009.
Added to CLICnet on 12/30/2013

Rev. ed. of: Mail and internet surveys / Don A. Dillman. 2nd ed. c2007.
Includes bibliographical references (p. 458-475) and index.
Turbulent times for survey methodology — The tailored design method — Coverage and sampling — The basics of crafting good questions — Constructing open- and closed-ended questions — From questions to a questionnaire — Implementation procedures — When more than one survey mode is needed — Longitudinal and internet panel surveys — Customer feedback surveys and alternative delivery technologies — Effects of sponsorship and the data collection organization — Surveying businesses and other establishments — Coping with uncertainty.
Turbulent times for survey methodology — The tailored design method — Coverage and sampling — The basics of crafting good questions — Constructing open- and closed-ended questions — From questions to a questionnaire — Implementation procedures — When more than one survey mode is needed — Longitudinal and internet panel surveys — Customer feedback surveys and alternative delivery technologies — Effects of sponsorship and the data collection organization — Surveying businesses and other establishments — Dealing with uncertainty.

Subjects:

Requested by Lohman, L

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