Managing risk and complexity through open communication and teamwork / Phillip K. Tompkins, Purdue University Press, West Lafayette, Indiana.

Tompkins, Phillip K.
West Lafayette, Indiana : Purdue University Press, 2015.
Added to CLICnet on 04/14/2016


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Notes:

  • Includes bibliographical references (pages 245 -253) and index.
  • Introduction — Pragamatism and critical realism in organizational communication — A call from the moon : exemplary communication practices at NASA’s Marshall Space Flight Center — Studies of open communication and teamwork — Operating as a team and checklists : reducing complexity and risks in health care — Fighting fires with smart risks — Challenger, Columbia, and risk communication — Responses to Apollo, Challenger, Columbia: the decline of the space program — Our homeless neighbors : at risk and risky to the domiciled — Interorganizational risk communication : the Aviation Safety Reporting System, STOP, and Safe2Tell — The age of participation — Conclusion — Acknowledgments — Bibliography — Glossary — Index.

Subjects:

Requested by Kurpiers, R.

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